Shipping and Handling:
United States of America - Orders are processed Monday-Friday, 8AM - 3PM PST. Orders will ship in 1-5 business days.
Returns in the United States:
Cleary Bikes accepts returns only on unused bicycles that are returned within 15 days of receipt at your location in undamaged condition. All returned bikes must be re-packed and returned in the same condition they arrived at your location.
Please allow 10 business days for your refund to be processed and 1-2 billing cycles for your credit to appear. We will supply a prepaid return label, however we do not refund for outbound shipping charges.
Please contact us at firstname.lastname@example.org to receive proper packing instructions for your return.
Sales Tax and Duties:
Sales tax charged to orders shipped within the state of California. The current rate is 8.5%. Orders shipped to US states outside of CA are not charged sales tax.